WHY CHOOSE WESTERN LAUNDRY
Ben Root’s Bio
I started in the Dry Cleaning and Commercial laundry industries in 2012 at 24 years old as a manager of Western Laundry Unlimited in Wickenburg, Arizona. At the time the company consisted of a team of about 8, servicing Wickenburg and Sedona. As the company grew we added new locations in Idaho and Washington, where the owners eventually relocated leaving me to run all Arizona operations as Vice President. In 2015 we had the opportunity to purchase the Wickenburg location and have since grown the company to what it is today servicing Prescott, Cave Creek, Scottsdale, Sedona, Phoenix, and the Wickenburg area.
Over the years we have been blessed with a very loyal customer base consisting of some of the finest people and properties our state. In 2018 we grew to 25 team members and again were very blessed to not only retain our entire veteran staff (5 have over 15 years each with the company) but also add very talented, energetic, new team members who fit into our culture so well and value what we value.
Today we invest heavily in our team, our equipment, and our processes. I strive to be forward thinking but never forgetting our roots. We will never grow to a point where we lose our 1 on 1 connection with our customers. I believe in doing business the “old fashioned way” where we do what we say we will do, when we make mistakes we own them, and we treat everyone the way we want to be treated.
I believe in doing business the “old fashioned way” where we do what we say we will do…
JoAnn has a lifelong career in sewing, alterations and tailoring. A degree in tailoring was earned from Mt. hood Community College in Oregon, and also a degree in Advanced Alterations from the Jart, Shaftner, Marx University associated with Eastern Illinois university. She also has been trained by Italian, French, German, and English Tailors over the years. Her motto of “no job too large or small” has brought many experiences in the live of sewing and alterations. She enjoys the challenge of making garments fit just right.
Our process allows us to be as Eco Friendly as possible, wet cleaning over 80% of all garments we process. We make every effort to minimize our footprint using recycled materials such tags, plastic, reusable laundry bags and garment bags. Additionally, our Dry Cleaning solvent is one of the most Eco Friendly products on the market.